Today was going just fine… until my first call. She wants to go over her contract. Fine. Easy… until I asked her to spell her last name for me. Well with her accent and a bad phone connection it was no easy task to understand her. So after having her repeat herself twice I asked if she could repeat the first letter because I could not for the life of me figure out if she was saying “F” or “S”. So I asked her if it was “F” like Father or “S” like Samuel to which she screams into the phone:
“It’s F like dollar bill!!!”
Um. Right.
And it’s only 7:27 am.
a flash of delight 